Development and 
Business 
Benchmarking and 
HR development
Tourism training centres of excellence
Do you intend to work with trained personnel and thus become even more effective and competitive? Are you looking for contemporary trainings for your employees, to upgrade their skills and to motivate and encourage them in the workplace? Do you want to become part of the Tourism training centre of excellence?
With years of experience and a number of seminars and training courses undertaken, our Centre for training in tourism, allows you reach your goals. It has been established in 1998 and since then positioned as a hub for the tourism firms, where they can jointly face the initiatives, the needs and demands for closer cooperation among themselves and for linking the interests of the entire tourism industry.
Organizational and substantive staff trainings for the Slovenian tourism have been designed in collaboration with experts from the International Labour Organization (ILO).
By actively monitoring the educational needs of the tourism sector, development and organization of high-quality international educational programs in professional fields of hospitality, marketing, management in tourism, development of new programs, marketing and branding, the use of innovative ICT, we manage to exceed the expectations and ambitions of participating individuals and individual tourism businesses.
Conduction of "on the job" trainings
Ever felt that your service would be better if you had more qualified staff? Do you already possess highly educated staff, but they still need practical guidance & support?
Appropriate personnel skills in tourism guarantee the quality of guest's experience and add value. Analyses of personnel and training needs in Slovenian tourism and international comparisons show that the training and development in addition to regular education in tourism is inevitable. "On the job training" or practical application of acquired skills and techniques at work, according to many studies, is considered the most effective training method. ITI has in the various European projects developed numerous educational programs, particularly in the field of customer relations, service quality, “green” management, revenue, social tourism, sustainable tourism, etc... Associated with renowned local and foreign hotel managers and also boasting affiliations with prestigious foreign professional and educational tourism and hospitality institutions, we can provide you with the best training!
Back to topHR development strategies
...is required before you start organizing your business, expand business, or simply have an out-dated human resources strategy that hinders the provision of good, efficient and highly motivated employees.
Adequate human resources are a prerequisite for the success of the company, particularly in service industries. To achieve brilliant ideas, excellent people are needed. However you must develop their potentials strategically, according to their own development plans. So for long-term results you and your staff need a successful human resources strategy. Generational differences among employees, employment of foreigners and seasonal staff, unmotivated staff and generally lacking HR schemes often hinder the success of tourism enterprises. ITI now offers you our expertise in preparation of human resources strategy and technical assistance in assessing the suitability of personnel for the job, assessing the human resource potential in the company, staff development plans, analysis of the requirements of jobs and the creation of teams, salary scheme and reward systems for the greater success of your employees.
Back to topIntermediation and coaching
You need the best people for the key positions, but you do not know where to find them? Or, do you already have an excellent staff, which only needs a few finishing touches?
ITI has over many years of business created an extensive partner network with tourism businesses, educational institutions, public tourism organizations and relevant actors from other sectors both at home and abroad. We therefore are in best position for searching, selecting and distributing quality personnel for the tourist sector. ITI provides you the best specific training programs and trainers from Slovenia and abroad, finds for you such leading staff, which will be able to maximize opportunities for growth of your staff and your entire company. Your staff will receive targeted and individually tailored professional and personal training to acquire skills and wider competences that will later be used for their benefit and the benefit of the company.
Back to topTechnical study visits
Would you like to offer something new and something you are out of ideas? Would you like to socialize with other senior managers in the tourism industry and learn new things together as well as exchange some interesting ideas and opinions?
Join one of the ITI's professional study tours and excursions. For you we usually prepare a varied program of visits to undiscovered regions, which will disclose all the unique features of their successful and award-winning tourist destinations, hotels and soft products. By themselves, local tourist operators, exchange ideas and experiences, and immediately after your return you are full of impressions and with a bunch of new ideas ready to be implemented at home.
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